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Meter Reading

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Meters are read once a month. When a Meter Reader is unable to access your meter(s) to acquire readings, your monthly bill is usually estimated.

A meter reading is estimated for the following reasons:
1) Service was marked as unoccupied by previous tenant.
2) The gate to the premises was locked.
3) A dog prevented Meter Readers from entering the property.

This will be stated on your monthly bill.


You may also see a decal attached to your gate indicating that the Meter Readers attempted to access your property.

Not having a proper reading can result in over estimation. If you are being estimated please contact the Meter Reading Department (480 7148) to find out why and to arrange a convenient time for a reading.